VISITE US
3210 hopeland industrial dr ste 100
Powder Springs GA, USA 30127
FREQUENTLY ASKED QUESTIONS
Q: What types of animals do you board?
- A: We only board dogs. Please contact us for specific inquiries.
Q: What amenities and services are included in your boarding packages?
- A: Our boarding packages typically include comfortable accommodations, regular feeding, playtime, and basic grooming services. Additional services may be available upon request.
Q: Can I bring my pet's own food and belongings?
- A: Yes, you are encouraged to bring your pet's regular food and any familiar items, toys, to help them feel more at home during their stay.
Q: How are the pets supervised during their stay?
- A: Our experienced staff provides supervision, and our facility is equipped with security measures to ensure the safety and well-being of all pets.
Q: What vaccinations are required for boarding?
- A: We require up-to-date vaccinations for all boarded pets, including rabies, distemper, and kennel cough for dogs, and rabies. Please provide proof of vaccinations at check-in.
Q: How often are the pets exercised and socialized?
- A: Pets are given regular playtime and exercise sessions based on their needs and preferences.
Q: Can I schedule a meet and greet at your facility before booking?
- A: Yes, we welcome meet and greets our facilities. Contact us to schedule a convenient time to visit and see where your pet will be staying.
Q: What if my pet requires medication during their stay?
- A: We have experienced staff members who can administer medication according to your pet's specific needs. Please provide detailed instructions and medication at the time of check-in. Administering medication is an additional fee of $10 per named medication.
Q: How are emergencies handled?
- A: In the event of a medical emergency, we will make every effort to contact you or your emergency contact. If necessary, we will seek immediate veterinary attention for your pet.
Q: What is your check-in and check-out process?
- A: Our check-in and check-out process is designed to be quick and efficient. Please arrive during our business hours, and ensure that your pet meets the vaccination requirements.
If you have any additional questions or need further clarification, feel free to contact us at [4704870521 or 6785497623]. We're here to make your pet's stay with us enjoyable and worry-free!